Warranty & Repair Service
OUTSIDE OF THE UNITED STATES, FOR INTERNATIONAL WARRANTY & REPAIR PLEASE CLICK HERE TO USE OUR WORLDWIDE DISTRIBUTION AND SERVICE.
CLICK HERE TO FIND YOUR NEAREST STORE.
Warranty
All Mondaine watches have been carefully checked and are in perfect working condition. It is warranted, by the company shown on the back of the certificate, for a period of two years from the date of purchase.
Every wristwatch has been tested for water-resistance, which is covered under the warranty provided that it has not been subjected to any improper handling or accident and the glass, crown and push button(s) have not been damaged.
The warranty cover any malfunction in materials and workmanship during the warranty period of your watch will be repaired free of charge with the presentation of the warranty certificate and timepiece. Any damage resulting from inappropriate use is excluded from the warranty, as is the battery, crystal, and wear to the case and strap or bracelet.
In case of any malfunction during the warranty period, your watch will be repaired free of charge on presentation of the guarantee certificate, fully completed and signed by the authorized Mondaine retailer, showing the model number of the watch. Should your watch need service, please contact the authorized U.S. service center below.
U.S. Service Center
Send a Return Merchandise Authorisation (RMA) to the U.S. Authorized Repair & Service Center.
Important Shipping Advice:
Whenever shipping your watch across any international border, you must indicate "returning product to manufacturer for repair & return only. Value for customs purposes only. No commercial value." You are responsible for all declarations, duties, taxes, freight or other fees associated with shipping your watch to our Service Centers. Failure to do so may result in refusal of the package.
